Terms of service

Terms of Service

Last updated: July 2026

1. Overview

These Terms of Service govern your use of the Valen & Roche website and any purchases made through it. By accessing our site or placing an order, you agree to these terms.

2. Eligibility

You must be at least 18 years of age to make a purchase on this site. By using this website, you confirm that you meet this requirement.

3. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product colours may vary slightly from what is displayed on screen due to monitor settings.

4. Pricing

All prices are listed in USD. We reserve the right to change prices at any time without notice. We are not responsible for typographical errors in pricing.

5. Orders

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, inaccurate pricing, or stock unavailability. If your order is cancelled after payment, you will receive a full refund.

6. Payment

We accept all major credit and debit cards as well as other payment methods available at checkout. All transactions are processed securely.

7. Shipping

Orders are shipped according to our Shipping Policy, which is incorporated into these terms by reference. Delivery times are estimates and not guaranteed.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, which is incorporated into these terms by reference.

9. Intellectual Property

All content on this website — including images, text, logos, and graphics — is the property of Valen & Roche and may not be reproduced or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Valen & Roche shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

11. Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

13. Contact

For any questions regarding these terms, contact us at support@valenroche.com or through our contact page.